We want you to be completely satisfied with your purchase. Learn about our hassle-free return process.
At My Fashion King, we strive to ensure that you are completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a straightforward return and exchange process.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
| Item Type | Return Window | Condition |
|---|---|---|
| Clothing & Apparel | 07 days | Unworn, tags attached, original packaging |
| Footwear | 07 days | Unworn, original box, protective sole cover intact |
| Accessories | 07 days | Unused, original packaging, tags attached |
| Sale Items | 07 days | Unworn/unused, tags attached, original packaging |
For hygiene reasons, we cannot accept returns on innerwear, socks, and personalized items unless they are defective or incorrect.
Returning an item is simple. Just follow these steps:
Contact our customer service team via email, phone, or WhatsApp to initiate your return.
Securely pack the item in its original packaging with all tags still attached.
Ship the item to our return address. We'll provide a prepaid shipping label for eligible returns.
Once we receive and inspect your return, we'll process your refund within 5-7 business days.
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We want you to love what you've ordered! If you need to exchange an item for a different size or color, we'll be happy to help. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exchanges are subject to product availability. If the item you want is out of stock, we will issue a refund instead.
We take great care in ensuring our products reach you in perfect condition. In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a free return and send you a replacement or issue a full refund, including shipping costs.
Once we receive your return, it typically takes 5-7 business days to process your refund. The time it takes for the refund to appear in your account depends on your bank or payment provider.
For returns due to our error (wrong item sent, defective product), we cover the return shipping costs. For other returns, the customer is responsible for return shipping charges unless you selected cash on delivery as your payment method.
Yes, sale items can be returned within 07 days of delivery, provided they are in original condition with tags attached and in original packaging.
If you received an incorrect item, please contact us immediately. We will arrange for a free pickup and send you the correct item as soon as possible, or issue a full refund if you prefer.
Yes, gifts can be returned within 07 days of delivery. The refund will be issued to the original payment method. If you received a gift and would like to exchange it, please contact our customer service team for assistance.
Our customer service team is here to assist you with any return-related queries.